I fly Air NZ and dread the AC flight legs.
Why is it so hard to have 2 simple bump rules in this time of computer bookings? DON'T BUMP tickets holders booked on same credit card and customers with connecting flights. Guess who are least likely to "value flexibility". If Air Canada wanted to ensure they ruin any holiday zen they've certainly hit on the perfect method. And it's unlikely the flight crew or gate personnel are vindictive jerks in their personal lives; these decisions have to be stressful for them. This is all board and upper management - people who are very unlikely to encounter bumping because they fly private jet or always get priority. Overbook based on statistics? OK but being smart about it.
I've gone a step further than not booking AC unless absolutely unavoidable. I also don't invest in AC either through stock or mutual funds. Since they are no longer a crown corp I'm not financially supporting them.
http://www.cbc.ca/1.4077645
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That's not a good result at all.
ReplyDeleteNo, it assumes she's not working. Can you imagine taking holidays from work and having this happen. It's just an all around shitty thing to do.
ReplyDeleteThis should be another "united airlines" moment..
ReplyDeletewho cares if the AC share prices take a hit.
Must admit, Air New Zealand are pretty good though.